What is HearMeWA?HearMeWA is a free, anonymous, 24/7 helpline for Washington youth up to age 25. It’s a program from the Washington State Attorney General’s Office, created in partnership with Sandy Hook Promise and co-designed with young people.
How does HearMeWA work?You can reach out online, by phone (888-537-1634), or through the app. A trained counselor will listen, talk with you, and connect you to the right support and resources.
What types of concerns can I report to HearMeWA?You can reach out about anything that’s weighing on you — anxiety, stress, bullying, threats of violence, racism, suicidal thoughts, abuse, eating disorders, substance use, and more. If you’re not sure your concern fits, reach out anyway.
What type of information do I need to provide to submit a report?You can share as much or as little as you want. You don’t need the full story — what you know can be enough to set help in motion.
How do I remain anonymous?Simply don’t provide any personal information (name, contact, etc.) when you reach out. Your privacy is always protected.
Who do I talk to when I contact HearMeWA?You’ll connect with a trained crisis counselor from the Sandy Hook Promise Crisis Center. They’re available 24/7 and are trained to support young people.
Are Sandy Hook Promise’s Crisis Counselors mandated reporters?Crisis counselors follow all applicable laws regarding mandatory reporting of child abuse and threats of harm.
How do I follow up on a report?You can follow up on your report at any time through the platform using your unique report ID.
Can parents/guardians find out if their kids call in?If a young person chooses to remain anonymous, their identity is protected. Parents will only be contacted if there is an immediate safety concern.
How is HearMeWA different from 911, 988, 211 and other youth lines in Washington?HearMeWA is the only helpline in Washington dedicated solely to youth-centered, anonymous reporting. While 911 handles emergencies and 988 focuses on suicide/crisis, HearMeWA addresses a broader range of concerns and connects young people with local support.
How are youth involved in this program?Young people are central to everything we do. Our Youth Advisory Group helps shape the program, and youth voices guided the design and launch of HearMeWA from the very beginning.
How is this program accessible, equitable, and transparent?HearMeWA is available in English, Spanish, and Chinese. The program is free for all Washington youth up to age 25 and is committed to antiracist, trauma-informed values. Program oversight reports are publicly available.
My question wasn’t answered. What should I do?Reach out to us! You can send us a message or contact the Youth Program Team at infohearmewa@atg.wa.gov or call 833-398-0179.
How does HearMeWA work?You can reach out online, by phone (888-537-1634), or through the app. A trained counselor will listen, talk with you, and connect you to the right support and resources.
What types of concerns can I report to HearMeWA?You can reach out about anything that’s weighing on you — anxiety, stress, bullying, threats of violence, racism, suicidal thoughts, abuse, eating disorders, substance use, and more. If you’re not sure your concern fits, reach out anyway.
What type of information do I need to provide to submit a report?You can share as much or as little as you want. You don’t need the full story — what you know can be enough to set help in motion.
How do I remain anonymous?Simply don’t provide any personal information (name, contact, etc.) when you reach out. Your privacy is always protected.
Who do I talk to when I contact HearMeWA?You’ll connect with a trained crisis counselor from the Sandy Hook Promise Crisis Center. They’re available 24/7 and are trained to support young people.
Are Sandy Hook Promise’s Crisis Counselors mandated reporters?Crisis counselors follow all applicable laws regarding mandatory reporting of child abuse and threats of harm.
How do I follow up on a report?You can follow up on your report at any time through the platform using your unique report ID.
Can parents/guardians find out if their kids call in?If a young person chooses to remain anonymous, their identity is protected. Parents will only be contacted if there is an immediate safety concern.
How is HearMeWA different from 911, 988, 211 and other youth lines in Washington?HearMeWA is the only helpline in Washington dedicated solely to youth-centered, anonymous reporting. While 911 handles emergencies and 988 focuses on suicide/crisis, HearMeWA addresses a broader range of concerns and connects young people with local support.
How are youth involved in this program?Young people are central to everything we do. Our Youth Advisory Group helps shape the program, and youth voices guided the design and launch of HearMeWA from the very beginning.
How is this program accessible, equitable, and transparent?HearMeWA is available in English, Spanish, and Chinese. The program is free for all Washington youth up to age 25 and is committed to antiracist, trauma-informed values. Program oversight reports are publicly available.
My question wasn’t answered. What should I do?Reach out to us! You can send us a message or contact the Youth Program Team at infohearmewa@atg.wa.gov or call 833-398-0179.